The biggest mistakes people make after having a car accident

Jason Barker • May 31, 2024

Unfortunately, being involved in an accident is an unsettling and stress-provoking event. Whilst you can predict how you’ll react; you won’t really know for sure until it happens.


In this blog, we explain the most common mistakes people make after being involved in a collision. These include:


  • Rushing to call your insurance company - Whilst most insurance companies advise that they must be informed of any incidents immediately, we recommend that you call CARS before phoning your insurance company. Dealing with insurance claims and insurance companies can be extremely difficult, as there are many myths around your legal entitlement. One of the biggest myths around car insurance is that they are there to repair your car – they are actually there to reimburse you financially in the event of a claim.

    Your insurance company may try to tell you that you have to use one of their preferred repairers. It’s actually your right to choose a repairer of your choice. We always recommend choosing a local repairer who uses new and genuine parts, manufacturer repair methods, alongside offering excellent customer service. For example, bringing your vehicle to CARS guarantees that it will be returned to a safe and road-worthy state, whilst your experience will be nothing less than excellent. Visit our blog ‘
    Do I have to take my vehicle to one of my insurer’s approved repairers?’ to find out more.

  • Admitting liability – You should remember that an accident is an extremely stressful and emotional event. Don’t apologise or admit responsibility for the accident until you’re completely aware of what has happened. Instead, obtain the details of the third-party(s), including name, address and insurance information, along with the date and time of the crash.

  • Not gathering information from the scene – Taking photographic evidence and obtaining witness statements will also be of significant help should you need to make an insurance claim, or you’re having difficulty determining liability. Further useful information includes the driving conditions at the point of accident, the road quality and what type of damage was caused.

  • Not calling CARS of Grimsby! – Our number one piece of advice is that you should always call CARS before your insurer! We will be there to help you avoid the common pitfalls and guide you through the claims process. Check out our Google Reviews to hear what our customers say!
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