Ever wondered what happens when you bring your vehicle in for an estimate? Many of our customers are concerned about bringing their car into CARS because they don’t know exactly what is required. In reality, the process of obtaining an estimate is usually a simple and quick process – and free of charge! Read on to find out more.

Usually, it’s best for you to bring your vehicle into us so we can investigate the damage up-close and also take images for later use. The benefit of bringing your vehicle in to see us is that this allows us to create a more comprehensive estimate. For example, if we needed to remove a damaged-component to investigate for any further damage behind, we have trained technicians on site to do this thoroughly.

Whilst one of our trained estimators is taking a look around your vehicle, one of our lovely office team will note down your details. This includes your name, email address and telephone number, and usually takes no more than 2 minutes. This is also a great chance for you to ask any questions you might have about the repair process, or about CARS as a whole.

Once we have all the information we require, one of our estimators will put your detailed estimate together on our internal workshop management system. We aim to have all estimates sent to our customers by the following working day.

We will then contact you via telephone or email for a follow-up, to cover off any questions you might have. All being well, we can then get you booked in!

From start to finish, you’ll be here at CARS for no more than 10 minutes (unless you wish to stay longer!) and should have your estimate within 1 working day!