Why Are Car Repairs Taking Longer?
Jason Barker • October 2, 2023
In recent years, we’ve noticed an increase in the timescales required for multiple types of vehicle repairs. Here are some reasons why…
- Increased vehicle complexity – Modern vehicles are now equipped with new technologies such as Advanced Driver Assistance Systems (ADAS).
Repairing or replacing elements of these systems often requires specialist knowledge and tools. Unfortunately, many independent repairers are unlikely to have access to this information, meaning that vehicles are being transported to alternative garages for services such as ADAS recalibration.
At CARS, we are able to carry out these more advanced services due to the consistent training and development of our team. - Availability of parts – There has been widespread impact to the vehicle parts industry, leading to delays. Unfortunately, waiting for one small part can have a knock-on effect to the repair process.
Additionally, given that vehicles are being fitted with more specialised and advanced parts, this may result in limited supply and subsequent delays. - Insurance claim process – In some cases, it may be wise to make a claim on your car insurance policy as an economical method of repair.
Unfortunately, insurance companies have been taking longer to process claims, largely due to an increase in the number of claims, compounded with staffing issues.
Furthermore, some claims may involve more complex circumstances in terms of gathering evidence and determining liability.
At CARS, we can take over communication with any insurance company to make the claim process less stressful for our customers.
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