What should I do if I’m involved in a hit-and-run?

Jason Barker • January 30, 2024

Unfortunately, the number of accidents occurring with drivers fleeing the scene is on the rise. Here’s things to consider if you’re involved in a hit-and-run:


Take as much evidence from the scene as possible

If you’re unable to take the other driver’s contact and insurance information, there are other things you should try to obtain. For example, if you’re able and it’s safe to do so, take a picture or note of the registration, along with the vehicle make, model and colour.

You should also take images and/ or videos of the scene of the accident. This includes the damage to your vehicle and the environment, as well as evidence of any road markings or weather conditions. This will be useful information to pass on to your insurance company.

Take details of any witnesses

In this instance, eyewitness accounts will be extremely valuable. You should take details of as many witnesses as possible and check that they’re happy for their information to be passed along to the police and your insurance company.

Report the incident to the police

It is a legal requirement for the other driver to give you their details if they have caused injury to you or damage to your vehicle, and failure to do so must be reported to the police.

Report the incident to your insurance company

You are required to inform your insurance company that you have been involved in an accident, usually within 24 hours (although this may not be the same for all insurers). However, we advise phoning CARS before phoning your insurance company, so that you are in receipt of credible and non-biased advice.

By Ebony Barker March 2, 2026
As part of our refurbishment, we’ve taken a significant step forward by installing solar panels on the roof of our new building.
February 2, 2026
We are proud to announce that our Lincolnshire-based accident repair centre has now surpassed 350 five-star Google reviews, reflecting our commitment to high-quality vehicle repairs and outstanding customer care.
By Ebony Barker January 30, 2026
After an accident, the last thing you need is more worry. Between dealing with insurers, arranging repairs, and trying to keep life moving as normal, it can all feel overwhelming. One of the biggest concerns we hear from customers is: “Will I be left without a car if I don’t use my insurer’s approved repairer?”
By Ebony Barker January 30, 2026
After an accident, most drivers focus on getting their car repaired as quickly as possible.
By Ebony Barker January 30, 2026
Being involved in an accident that wasn’t your fault is something nobody plans for. Even when you’ve done nothing wrong, the situation can quickly become stressful - damaged vehicles, unexpected phone calls, insurance paperwork, and the worry of being without your car. At a time like this, choosing the right repair cen
By Ebony Barker January 16, 2026
Whether you're selling your car privately, part-exchanging it at a dealership, or preparing to return a lease vehicle, the way your car looks plays a huge role in how much it’s worth.
By Ebony Barker January 16, 2026
Even the most careful drivers pick up small bits of cosmetic damage over time, whether it’s a scuff in a supermarket car park, a kerbed alloy on a tight corner, or a stone chip from the motorway.
By Ebony Barker January 16, 2026
SMART repairs (Small-to-Medium Area Repair Technologies) are an incredibly popular way to fix minor cosmetic damage quickly and cost-effectively. However, not all SMART repairs are equal.
By Ebony Barker January 16, 2026
As we welcome the new year, many of us are thinking about fresh starts. For your vehicle, that can mean finally dealing with the small knocks and cosmetic damage that have built up over time.
By Ebony Barker December 2, 2025
At CARS, we’re always looking for ways to enhance our services with advanced solutions for our customers.
Show More